A Video Call with Grandma

Lucas lives in Madrid, and his grandmother Rosa lives in a small town three hours away. For her birthday, the family gave her a tablet so that they could talk by video. Rosa was excited but a little afraid of breaking it.

On Sunday afternoon, Lucas phoned her and explained the first step. “Open the app with the green icon,” he said. Rosa found it, answered his call and smiled. Lucas, however, saw only a black rectangle.

He asked Rosa to look at the top of the tablet. After a minute, she found a small sticker covering the camera. “The shop put it there,” she said. She removed it carefully and the picture appeared immediately.

Then they had another problem: Lucas could see Rosa, but she could not hear him. Lucas asked her to touch the speaker symbol. Rosa raised the volume, and finally both of them started laughing.

Before the call ended, Rosa wrote the steps on a card: open the app, press the green button, wait. She promised to call every Sunday, and Lucas promised to answer.